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HP Selling HP Business Service Management Solutions Sample Questions:

1. Which HP Operations Bridge opportunity addresses an "over-expenditure on support resources and multi-vendor tools" pain point?

A) a requirement to reduce OpEx costs
B) an inability to manage data storage/optimization
C) an inability to perform mobile application monitoring
D) a requirement to release applications into production more rapidly

2. With which persona should a salesperson discuss HP Operations Bridge relating to "the lack of a proactive problem and change management process to avoid repeated incidents" pain point?

A) director of service management
B) director of mobile applications
C) director of distributed systems
D) director of operations

3. With which persona should a salesperson discuss HP Operations Bridge relating to "excessive time to identify root cause of issues caused by non-standard network configurations" pain points?

A) director of service management
B) director of mobile applications
C) director of distributed systems
D) director of operations

4. With which persona should a salesperson discuss HP Operations Bridge relating to "centralizing operations monitoring around a common tool set"?

A) director of mobile applications
B) director of applications monitoring
C) director of performance testing
D) director of operations

5. According to Gartner Research, which IT processes are vital when implementing a strongly integrated HP APM solution? (Select three.)

A) storage usage
B) virtual tracking
C) application discovery and dependency mapping
D) user experience monitoring
E) service ticket automation
F) transaction profiling

Solutions: