Pass Your ADX-271 Dumps as PDF Updated on 2023 With 166 Questions
Salesforce ADX-271 Real Exam Questions and Answers FREE
Salesforce is a cloud-based customer relationship management (CRM) platform that is widely used by businesses worldwide. The platform offers a range of tools and features designed to help businesses manage their customer data, sales processes, and marketing campaigns more effectively. The Salesforce ADX-271 exam is designed to test the skills and knowledge of professionals who are responsible for creating and managing Experience Cloud Sites using Salesforce.
NEW QUESTION # 50
It's been a long and exciting week of developing your new Customer Community, so exciting in fact you just removed the Administrator profile from the Selected Community Profiles and can no longer access the Community. What should you do next?
- A. Perform Community Membership updates using the API
- B. Disable the community and reactivate it as this automatically adds the Administrator Profile
- C. Go into Setup >> Community Settings and Select >> Apply default access settings
- D. Create a case with Salesforce support
Answer: A
NEW QUESTION # 51
Universal Containers recently launched a Lightning Community. Members can access articles and answer each other's questions. The company wants to make sure that the Community is providing a highly engaging experience for its members. How can the Administrator help measure of the engagement and adoption in the Community on an ongoing basis?
Select one or more of the following:
- A. Create custom reports and dashboards, and share them with Community managers
- B. Set periodic email delivery for standard reports and dashboards
- C. Download and install a Community Management package from AppExchange
- D. Configure Google Analytics for the Community
Answer: C
NEW QUESTION # 52
Northern Trail Outfitters has recently launched a Partner program to increase sales. The VP of Sales has the following goals:
* Drive more revenue from sales channels.
* Allow channel Partners to provide service to buyers.
* Get deal visibility in real time.
Which option should Northern Trail Outfitters consider to meet these requirements?
- A. Direct Pricing for Community Cloud
- B. Guided Selling for Community Cloud
- C. CPQ for Community Cloud
- D. Sales Channels for Community Cloud
Answer: C
NEW QUESTION # 53
Ursa Major Solar would like to expose the custom object SolarPanels to its customer portal. This particular object contains 150 fields, and a majority of the fields are technical codes and internal information.
How should the administrator limit the fields available in the customer portal?
- A. Create a page variation for the customer portal to hide unwanted fields.
- B. Utilize the Developer Console with coding to hide unwanted fields.
- C. Utilize CSS overrides to hide unwanted fields.
- D. Use Field-Level Security to remove access to the unwanted fields.
Answer: D
NEW QUESTION # 54
Universal Containers (UC) recently went live with its new custom Community. UC has received the cases stating that no customers have access to the Community. The customer users have the custom "UC Customer Community" profile assigned to them. What is the final step the administrator should take to ensure user membership to the Community?
Select one or more of the following:
- A. Assign the "UC Customer Community" profile in administration
- B. Use a permission set to give users access to the Community
- C. Publish the Community using the Community Builder
- D. Ensure the "send welcome email" checkbox is selected
Answer: B
NEW QUESTION # 55
Universal Containers is building a community to drive channel sales. They have 2000 partner accounts. The high level capabilities for their partners are as follows: * Partner users should NOT be able to access accounts and cases that they do NOT have access to. * A Partner User must be able to create cases for all accounts in their account hierarchy irrespective if they are parent or child account. * Partner users must be able to collaborate within the private groups they are members of. What are two ways the Salesforce Admin should fulfil these requirements? Choose 2 answers
- A. Develop an Apex Managed Sharing Rule on the Account and Case Object
- B. Set External User Organization Wide Defaults to Private on the Account and Case Object
- C. Configure an Owner -based Sharing Rule on the Account and Case Object
- D. Create a Criteria -based Sharing Rule with read/write access on the Account and Case Object
Answer: A,B
NEW QUESTION # 56
Universal Containers (CU) has been using Salesforce to manage its sales and service processes. UC also an Experience Cloud site to interact with its customers. UC has now acquired Cloud Kicks (CK) Retail to grow its business, CK also uses Salesforce and a self-service site built on the experience Cloud to allow its customers to log support requests. UC now wants its customers to be able to use CK's self-service site so they can have a more integrated experience.
What should an Experience Cloud consultant recommend so that UC's can log in to CK;s site?
- A. Establish SSO between the two Experience Cloud sites by using one org as an identity provider and the other org as a service.
- B. Create separate user account for UC customer in CK's Experience Cloud site, since SSO cannot be established between two Experience Cloud sites.
- C. Use a third-party identity provider to establish SSO between the two Experience Cloud sites, since Salesforce can only be used as a service provider.
- D. Create custom Apex handlers using login method from site class to sign in users from one community to the other.
Answer: A
NEW QUESTION # 57
A Salesforce Admin at Universal Containers needs to set up moderation rules and criteria for their customer Community. There are 18 separate keyword criteria for this community. How many rules are required to accommodate all of the criteria?
- A. 0
- B. 1
- C. 2
- D. 3
Answer: A
NEW QUESTION # 58
A Salesforce Admin needs to enable public access, such that Community collaboration features are accessible to guest users.
How should the Salesforce Admin perform this task?
- A. Create public-free web pages and use Community only for authenticated users.
- B. Allow users to access the Community with guest user login credentials.
- C. Enable "Public can access the community" checkbox under General Settings in Community Builder.
- D. Create Force.com sites and update guest user login access.
Answer: D
NEW QUESTION # 59
Which step denotes the completion of an Experience Cloud site setup?
- A. Setting up SSO
- B. Activating the site
- C. Assigning roes to users
- D. Assigning profiles to users
Answer: B
NEW QUESTION # 60
A consultant needs to leverage ExperienceBundle for a deployment but is unable to view it.
What is the most likely cause for this issue?
- A. A custom Experience template needs to be created.
- B. The experience has not yet been published.
- C. The "Enable ExperienceBundle Metadata API" setting needs to be checked.
- D. A change set containing the Network needs to be deployed.
Answer: C
NEW QUESTION # 61
Universal Containers will be implementing several Communities, and wants to ensure login uniqueness.
Which set of licence types will enforce username uniqueness across all Salesforce organisations and Communities?
Select one or more of the following:
- A. Customer Community and Partner Community
- B. Lightning External Apps Plus and Lightning External Apps
- C. Customer Community, CustoraCustomer Community Plus, and Lightning External Apps
- D. Partner Community and Lighting External Adds Plus
Answer: C
NEW QUESTION # 62
Universal Containers wants to build a Community for all their employees. Currently, some oftheir employees are NOT Salesforce users.How should the Salesforce Admin enable access to the Community for the users who are currentlyNOT Salesforce users?
- A. Create the users in Salesforce and add their profile to the Community.
- B. Create the users as contacts and enable them as Community users.
- C. Add the users to the Community as members.
- D. Allow the users to self -register to the Community.
Answer: B
NEW QUESTION # 63
Ursa Major Solar (UM5) works with local installation companies. The installers need to collaborate with their co-workers as well as with UMS staff.
Which user visibility setting needs to be enabled at a minimum?
- A. Portal User Visibility
- B. Site User Visibility
- C. Guest User Visibility
- D. Community User Visibility
Answer: B
NEW QUESTION # 64
Which aspect of Reputation can an Administrator configure?
Select one or more of the following:
- A. Add new reputation levels automatically when specified point thresholds are reached
- B. Select badges for each reputation level from a provided icon library
- C. Disable reputation for specific members in the community by user profile
- D. Exclude contributions to records when counting points towards reputation levels
Answer: A
NEW QUESTION # 65
Universal Containers (UC) has a customer portal so that customers can manage their shipping. UC has several sharing rules in place and leverages the External Account Hierarchy to assist with data access. One of UC's large customers, Cloud Kicks, has recently acquired Northern Trail Outfitters. Sales wants to merge these two accounts, but they are getting an error.
What could be the cause of the error?
- A. The user trying to merge the accounts does not have the Merge Portal Roles permission.
- B. Accounts used in an External Account Hierarchy cannot be merged with another account.
- C. The user trying to merge the accounts does not have the System Administrator profile.
- D. Accounts with active Experience Cloud users cannot be merged with another account.
Answer: B
NEW QUESTION # 66
What are the two most efficient ways for the Salesforce Admin to fulfill the following requirements?
Universal Containers plans to build a large-scale Community and expose Leads and Opportunities to their resellers. Universal Containers has the following requirements for their partner account:
* 120,00 partner accounts
* Minimize the number of partner account roles
* Partner account is made up of sales employees and sales managers
* Sales employees only have access to their data
* Sales managers have access to all sales employees data
- A. Set up partner accounts with two roles.
- B. Use sharing rules to grant sales managers access to sales employees data.
- C. Set up partner accounts with one role.
- D. Make the sales manager the Super User on the partner account.
Answer: A,D
NEW QUESTION # 67
Which three items are reportable by a site administrator through Google Analytics for Experience Cloud sites?
Choose 3 answers
- A. User Login History Option
- B. Page View by Salesforce Object
- C. Contact Support page Activity
- D. Number of Case Created by user
- E. Search Activity
Answer: B,C,E
NEW QUESTION # 68
Universal Containers (UC) wants to create a do-it-yourself site for its existing and prospective customers. The site will contain articles, belong manuals, and FAQs. Users will be able to ask questions and answer other users' questions on the site.
Which two Experience Cloud features should UC focus on as it starts building out the site?
Choose 2 answers
- A. Public Site Connect
- B. Content Delivery Network
- C. Document Library Model (DLM)
- D. Guest user and public access settings
Answer: B,D
NEW QUESTION # 69
The mission of No More Homelessness (NMH) is to help every homeless person in the best possible manner through its Experience Cloud site. NMH's site manager wants to set up search engine optimization (SEQ) to ensure NMH's public Experience Cloud site is visible to search engines.
Which two practices does the site manager need to do to ensure SEO is implemented successfully?
Choose 2 answers
- A. Check whether the Experience site is public and activated. Pencil & Paper
- B. Check whether the SEO Institute has provided the approval for the site with end date.
- C. Check whether a custom robots.txt file to control indexing has been created.
- D. Check whether manual sitemap refresh happens on the last day of every month.
Answer: A,C
NEW QUESTION # 70
No More Homelessness (NMH) and DreamHouse Realty (DR) are working to provide free housing to low-income seniors. Social workers at NMH need to access records owned by realtors at DR.
What should the Experience Cloud consultant recommend for record sharing?
- A. Role Hierarchy
- B. Sharing Rule
- C. Super User
- D. Sharing Set
Answer: B
NEW QUESTION # 71
A Salesforce Admin needs to add Reputation to the home page in the Customer Service Napili Community. Reputation points and levels have been created. What should the Salesforce Admin do in Community Builder to accomplish this task? Choose one answer
- A. Add a generic component and name it Leaderboard
- B. Drag and drop the Reputation Leaderboard component onto the home page
- C. Enable Chatter for the Customer Service Napili Community
- D. Create a custom Lightning component and add it to the home page
Answer: B
NEW QUESTION # 72
Universal Pastries wish to survey their customers in the community after they close a case. How would they achieve this?
- A. Use an AppExchange Survey Lightning Component
- B. Build a Surveys Lighting Component
- C. Use the Standard Surveys Lightning Component
- D. Build a Surveys Visualforce Page
Answer: A
NEW QUESTION # 73
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