Maximum Grades By Making ready With MB-240 Dumps UPDATED 2023
Prepare MB-240 Exam Questions [2023] Recently Updated Questions
Microsoft MB-240: Exam Content
The Microsoft MB-240 exam can only be taken in the English language. The candidates have to pay the fee of $165 to register for it. This certification test covers different question formats, including case studies, drag and drop, active screen, build list, short answer, and multiple choice. The number of questions varies from exam to exam and ranges from 40 to 60. The learners are allowed 120 minutes to complete the test.
The Microsoft MB-240 Exam measures the capabilities of candidates to navigate through the wide range of Functional features in Dynamics 365 Field service. It is expected that a successful candidate will have a demonstrated knowledge and experience in planning for and deploying the service and the application, understanding of administration and management, and a deep understanding of field service management operations.
NEW QUESTION # 13
The field service team manager needs you to give a new technician user access to the system. The technician will use the mobile application to fill out work orders when they are onsite doing filed work to repair factory motors at customer sites. When the dispatcher takes vacation, the new technician user will manage dispatcher functions.
Which two field service security roles will the new technician user need? Each correct answer presents part of the solution.
- A. Field Service-User
- B. Field Service-Mobile User
- C. Field Service-Dispatcher
- D. Field Service-App Access and Field Service -Resource
Answer: C,D
Explanation:
Section: Configure field service applications
Explanation/Reference:
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/view-user-accounts- security-roles#field-service-roles
NEW QUESTION # 14
Drag and Drop Question
You need to create a purchase order for a thermal overload cooling fan for a refrigeration unit on the shop floor.
After creating a purchase order, what are the five steps, in sequence, for completing the order and receiving the products? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
Explanation:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/create- purchase-order
NEW QUESTION # 15
DRAG DROP
To improve communications with customers, your company has decided to implement Twilio, a third-party communication platform that has call and messaging capabilities.
The Twilio solution includes a number of core components to deliver the capability, all of which need to be set up.
Which five steps should you take in sequence to prepare data for optimization? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Select and Place:
Answer:
Explanation:
Section: Configure field service applications
NEW QUESTION # 16
You are setting up a maintenance agreement for a new customer that will require preventative maintenancevisits as well as emergency visits to repair unforeseen equipment failures.
You want to be certain that the price the customer is charged for all maintenance and repairs visits accuratelyreflects the agreed upon price list. The price of the spare parts used in equipmentrepairs varies significantly bythe territory where the client is located.
As the work order administrator, you need to ensure that the prices used when generating the invoices forwork completed are correct, based on the agreement with the customer and the territory of the customer.
What are three ways that you can accomplish this goal? Each correct answer presents a complete solution.
- A. Add a regional price list to the work order product that includes the price for products and services used.
- B. Add a regional price list to the agreement that includes the price for products and services used.
- C. Add a regional price list to the work order type that includes the price for products and services used.
- D. Add a territory relationship to the work order that includes the price for products and services used.
- E. Add a territory relationship to the agreement that includes the price for products and services used.
Answer: A,B,D
NEW QUESTION # 17
DRAG DROP
You work for a digital billboard manufacturing company. When manufacturing is completed, the new digital billboards are shipped to a client site for installation. As the dispatcher for your company, you need to identify and schedule the different resources that are required to complete the installation of the digital billboard.
The installation of a billboard is a complicated process and requires a large team of resources all with different skills. These installations occur frequently, so you want to dispatch the resources for installations as efficiently as possible.
You need to configure multi-resource scheduling.
Which three steps should you perform, in sequence, to enable the multi-resource scheduling? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Select and Place:
Answer:
Explanation:
Section: Schedule and dispatch work orders
Explanation:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/multi-resource-scheduling-requirement-groups
NEW QUESTION # 18
You are a Dynamics 365 for Field Service Administrator.
You install and configure Connected Field Service with Azure IoT Central. Several of your connected devices sent alerts back to Dynamics 365 and work orders were created. However, the work orders were not sent back to Azure IoT Central.
You need to resolve the issue.
Which Action should you take to resolve the issue?
- A. Create an IoT action in Dynamics 365 to trigger an update in IoT Central.
- B. Create an IoT Command in Dynamics 365 to trigger an update in IoT Central.
- C. Configure the Dynamics 365 workflow When a work order is created in Connected Field Service, update IoT Central.
- D. Configure the Microsoft Flow When a work order is created in Connected Field Service, update IoT Central.
Answer: D
Explanation:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/cfs-iot-central- work-orders
NEW QUESTION # 19
You are entering products and services into Dynamics 365 CE Field Services.
You need to ensure that your field technicians can use the products when completing work orders.
Which two field service product types should you configure to allow your technicians to add work order products? Each correct answer presents a complete solution.
- A. Non Inventory
- B. Service
- C. Product
- D. Inventory
Answer: B,D
NEW QUESTION # 20
DRAG DROP
A new member of your company's scheduling department is learning which scheduling function to use in Dynamics 365 for Field Service, based on different scenarios.
You need to provide a scheduling matrix to the new team member.
Which scheduling function should be used with each scenario? To answer, drag the appropriate function to the appropriate scenario. Each function may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view the content.
NOTE: Each correct selection is worth one point.
Select and Place:
Answer:
Explanation:
Section: Schedule and dispatch work orders
NEW QUESTION # 21
Drag and Drop Question
You have the Universal Resource Scheduling (URS) security role.
Your organization creates a custom entity. The records for the entity need to be scheduled to resources.
You need to enable the new entity to be scheduled. You select the entity that needs to be enabled and need to continue the set up process.
Which four actions should you perform next, in sequence, to achieve the goal? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
Explanation:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/common- scheduler/schedule-anything-with-universal-resource-scheduling
NEW QUESTION # 22
You are a Field Service resource manager for Contoso, Ltd. and are setting up characteristics for field technicians who are responsible for repairs on rental equipment.
Work performed on certain types of backhones, trenchers, and excavating equipment requires different attributes to be identified for proper work order assignment and scheduling.
Which two characteristics are valid? Each correct answer presents a complete solution.
- A. Skill
- B. Rating Value
- C. Certification
- D. Approval Status
Answer: A,C
Explanation:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/set-up- bookable-resources#set-up-field-technician-resources
NEW QUESTION # 23
As a new start-up field services company, you are looking to streamline your customer service process to provide the best customer service experience.
Your company has decided to implement Dynamics Field Services as the foundation for its customer service management processes.
You need to ensure that the cases that the customer service team creates can be quickly and efficiently converted to work orders (that will minimize the need to add additional information to the work orders) using the out-of-the-box capabilities.
Which key item do you need to configure before the customer service agents will be able to convert a case to a work order?
- A. Work Order Types
- B. Resources
- C. Incident Type
- D. Booking Rules
Answer: C
Explanation:
Section: Configure field service applications
Explanation:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/configure-incident-types
NEW QUESTION # 24
You manage a group of home improvement contractors. The contractors provide many types of services of homeowners including repairs and new construction. You need to create charts that organize the services by categories and ensure that the charts can be viewed in dashboards.
Which feature should you implement?
- A. Time Groups
- B. Work Order Types
- C. Work Order Sub-Statuses
- D. Incident Types
Answer: B
Explanation:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/create-work- order-types
NEW QUESTION # 25
DRAG DROP
You are a Dynamics 365 for Field Service Administrator.
You are setting up a new Incident Type. There are no service tasks or products created that are related to this incident.
Which seven actions should you perform in sequence to add these services? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
NOTE: More than one order of answer choices is correct. You will receive credit for any of the correct orders you select.
Select and Place:
Answer:
Explanation:
Section: Manage work orders
Explanation:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/configure-incident-types
NEW QUESTION # 26
You are a Dynamics 365 for Field Service Administrator. All Products have the Convert to Customer Asset field set to Yes.
Some users indicate products on a customer asset are not always becoming a customer asset. Users provide you with three scenarios.
You need to review the scenarios and provide the answers.
What happens to the product for each user scenario? To answer, drag the appropriate solution to satisfy each listed requirements. Each solution may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view the content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 27
You are a Dynamics 365 for Field Service Billing Administrator. Your customer wants to purchase a series of quarterly preventative maintenance visits as well as bi-weekly site visits.
The customer wants to be billed for the preventative maintenance quarterly but billed for the site visits monthly.
What are two ways that this can be completed against a single Agreement? Each correct answer presents a complete solution.
- A. Create Invoice Setup for site visits, with Invoice Products tied to Monthly Price List.
- B. Create Invoice Setup for site visits, with Invoice Recurrence of each month.
- C. Create Invoice Setup for preventative maintenance with Invoice Recurrence of every three months.
- D. Create Invoice Setup for preventative maintenance, with Invoice Products tied to Quarterly Price List.
Answer: B,C
Explanation:
Section: Manage assets and agreements
Explanation/Reference:
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/set-up-customer- agreements#add-invoice-setup
NEW QUESTION # 28
Drag and Drop Question
To improve communications with customers, your company has decided to implement Twilio, a third-party communication platform that has call and messaging capabilities.
The Twilio solution includes a number of core components to deliver the capability, all of which need to be set up.
Which five steps should you take in sequence to prepare data for optimization? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
NEW QUESTION # 29
Your company is expanding nationally.
You need to configure tax codes for a new territory, so the company can start to operate in the new territory.
You realize that you can identify which field service record types the tax code will be applied to.
Which three Field Service record types are taxable within the new tax code? Each correct answer presents a complete solution.
- A. Agreements
- B. Work Orders
- C. Purchase Orders
- D. Services
- E. Products
Answer: A,D,E
Explanation:
Section: Configure field service applications
NEW QUESTION # 30
To improve communications with customers, your company has decided to implement Twilio, a third-party communication platform that has call and messaging capabilities.
The Twilio solution includes a number of core components to deliver the capability, all of which need to be set up.
Which five steps should you take in sequence to prepare data for optimization? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
NEW QUESTION # 31
You are onsite, working on a customer's factory floor. You need to return tomorrow and replace a belt on the conveyor. You look at the inventory in Warehouse 1, and there are 10 in stock. You pull the belt from stock and create an inventory transfer record.
What are the two correct steps to complete the transfer? Each correct answer presents part of the solution.
- A. Select the source warehouse, then select the destination warehouse.
- B. Enter the quantity to transfer, then click transfer.
- C. Enter the part number from the drop down, then click to transfer.
- D. Select the From warehouse location, then select the To warehouse location.
Answer: A,B
Explanation:
Section: Manage inventory and purchasing
Explanation
Explanation/Reference:
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/create-inventory-transfer
NEW QUESTION # 32
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The Microsoft Dynamics 365 Field Service exam MB-240 Overview
The Microsoft MB-240 exam checks your proficiency in the Field Service. So, if you want to become a Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate professional and receive a relevant certificate, you need to get through the following exams: PL-200 and MB-240. Exam MB-240 checks how candidates are proficient in working with the Field Service application along with the core customer service app.
The Microsoft MB-240 exam is taken in accordance with the schedule through the Pearson VUE system by creating an MS account. After that, upon the appointed day, you will have 130 minutes to answer about 40-60 objective (MCQ) and multiple-response questions. If you want to get certified, you must bag at least 700 points out of 1000. Moreover, the exam cost depends on the applicant's location. So, the fee for the candidate from the USA is $165. It should be pointed out that academic pricing is applied in most countries apart from China and India.
If you were unable to successfully write the Microsoft test on your first attempt, you have a second chance after 24 hours. Then you can only try again after 14 days’ period. However, take into account that each candidate has only 5 tries to retake the same exam during the year. But in any urgent situation, you can always contact Microsoft support for help.
Give push to your success with MB-240 exam questions: https://prep4tests.pass4sures.top/Microsoft-Dynamics-365/MB-240-testking-braindumps.html