Cisco New 2024 700-695 Test Tutorial (Updated 62 Questions)
700-695 Exam Questions Dumps, Selling Cisco Products
Achieving the Cisco Collaboration SaaS Authorization can be a significant career milestone for sales engineers. Authorized partners have access to a range of benefits, including discounts on Cisco products, access to training and support resources, and the ability to market themselves as an authorized partner. Additionally, the certification demonstrates to clients that the sales engineer has a deep understanding of Cisco's Collaboration SaaS solutions and can effectively guide them through the buying process.
NEW QUESTION # 34
Which Webex Edge service uses +E.164 numbers?
- A. Video Mesh
- B. Audio
- C. (Calling
- D. Management
Answer: C
Explanation:
The Webex Edge for Calling service uses +E.164 numbers, which is the international public telecommunication numbering plan used for the standardized format of phone numbers. This service integrates on-premises call control with Cisco Webex Calling in the cloud, allowing for consistent numbering and seamless call routing.
Cisco Reference
Cisco documentation on Webex Edge for Calling explains the use of +E.164 numbers for integration purposes.
NEW QUESTION # 35
What are two features of the Webex Calling Voice Portal? (Choose two.)
- A. end user Control Hub password modification
- B. auto attendant greeting recording
- C. time schedule setup
- D. voicemail access
- E. local gateway access
Answer: B,D
Explanation:
The Webex Calling Voice Portal provides several key functionalities for managing voice communications within the Webex Calling system. The two features relevant to this question are:
Voicemail Access (Option A):
The Voice Portal in Webex Calling allows users to access their voicemail. This feature enables users to listen to their voicemails, change their voicemail PIN, and manage voicemail settings. This is a core function of the Webex Calling Voice Portal, ensuring users can maintain and retrieve messages easily.
Auto Attendant Greeting Recording (Option E):
Another key feature of the Webex Calling Voice Portal is the ability to manage auto attendants, including recording greetings for them. Auto attendants serve as virtual receptionists that provide callers with a menu of options to direct their call appropriately. The Voice Portal allows administrators or authorized users to record and update these greetings directly through the system.
Cisco Reference
Refer to the "WebEx-Calling.pdf" document, which covers the details of the voice portal functionalities including voicemail management and auto attendant settings.
NEW QUESTION # 36
What are the buying models for Meetings in the Cisco Collaboration Flex Plan?
- A. Enterprise Agreement only
- B. Enterprise Agreement, Active User, and Named User
- C. Meetings is not available on the Collaboration Flex Plan
- D. Named User and Active User only
Answer: B
Explanation:
The Cisco Collaboration Flex Plan provides three main buying models for Webex Meetings:
Enterprise Agreement: This model allows organizations to cover all users with a single agreement, simplifying management and ensuring predictable costs.
Active User: In this model, charges are based on the number of active users per month, which is beneficial for organizations with fluctuating usage patterns.
Named User: This model is suitable for organizations that want to purchase licenses for specific individuals who will use Webex Meetings regularly.
These flexible purchasing options enable organizations to choose the model that best aligns with their usage patterns, budget, and collaboration needs.
NEW QUESTION # 37
What are Webex Calling lab environments?
- A. eLearning courses to provide every student with a virtual lab environment
- B. eLearning courses to provide step-by-step guides for partners to configure their own lab environments
- C. instructor-led courses to provide step-by-step guides for partners to configure their own lab environments
- D. instructor-led courses to provide hands-on experiences on the local gateways and devices
Answer: A
Explanation:
Webex Calling lab environments refer to eLearning courses that offer every student access to a virtual lab environment. These environments are designed to give users hands-on experience with Webex Calling features, allowing them to practice and learn in a simulated setting. The virtual labs are an essential part of the training process, enabling learners to configure and manage Webex Calling services, such as local gateways, devices, and other related features, without needing access to physical hardware.
This approach is similar to how virtual labs and sandboxes are used in platforms like Splunk Cloud, where users can interact with data inputs, configure forwarders, and simulate troubleshooting scenarios. These virtual labs provide a safe and controlled environment for users to gain practical experience and develop their skills in real-world situations without the risk of affecting live systems.
In the context of Webex Calling, these eLearning labs ensure that every participant has equal access to the tools and resources needed to fully understand and implement the service, which is crucial for effective learning and application of the knowledge gained during the courses.
NEW QUESTION # 38
Which email address should a partner provide in the CCW order to configure a customer?
- A. Provisioning Contact
- B. Enterprise Contact
- C. Customer Contact
- D. End-User Contact
Answer: A
Explanation:
When configuring a customer through a CCW (Cisco Commerce Workspace) order, the partner should provide the Provisioning Contact email address. This email address is used for setting up and provisioning services for the customer, ensuring that all required information and communication is directed to the appropriate person responsible for managing the deployment.
Cisco Reference
Cisco's CCW guidelines detail the importance of providing accurate contact information, including the provisioning contact, for customer configuration.
NEW QUESTION # 39
Which LGW type is needed to enable TDM connectivity?
- A. Cisco Switch
- B. SIP CUBE
- C. HCS
- D. IOS Gateway
Answer: D
Explanation:
To enable TDM (Time Division Multiplexing) connectivity in a Webex Calling environment, the IOS Gateway type is required. An IOS Gateway is a Cisco router that can handle traditional TDM connections and convert them into IP for integration with modern VoIP systems. It supports various interfaces, such as E1/T1, to connect legacy TDM-based PBXs or other telephony equipment to the IP network.
Cisco Reference
Cisco's documentation on Local Gateway (LGW) types and TDM connectivity requirements highlights the use of an IOS Gateway for such purposes.
NEW QUESTION # 40
What are two methods of joining a meeting with the Cisco Webex Meetings desktop app? (Choose two.)
- A. upload email invite into the desktop agg
- B. select "file," "launch Webex," then "join meeting."
- C. enter a meeting number or username
- D. use the one-click green button
- E. enter the host username or email
Answer: C,D
Explanation:
There are two primary methods for joining a meeting using the Cisco Webex Meetings desktop app:
Enter a meeting number or username (Option A):
Users can manually join a meeting by entering the specific meeting number or username in the appropriate field within the Webex Meetings desktop app.
Use the one-click green button (Option B):
The Webex Meetings desktop app provides a "Join" button (green button) that users can click to quickly join a scheduled meeting. This button appears in the app interface when a meeting is about to start or when users are invited to a meeting.
Cisco Reference
The Cisco Webex Meetings user guide provides instructions on various methods to join a meeting using the desktop app.
NEW QUESTION # 41
Which functionality do partners have with Cisco Commerce Workspace (CCW)?
- A. transact orders for distributors
- B. order only for resale and subscription offers
- C. quote and transact orders for both traditional resale, subscription, and annuity orders
- D. quote and order resale for product orders
Answer: C
Explanation:
Cisco Commerce Workspace (CCW) provides partners with the functionality to quote and transact orders for a variety of Cisco offerings, including traditional resale, subscription-based services, and annuity orders. This platform allows partners to manage their transactions, configure solutions, and provide pricing and quotes for different types of Cisco products and services.
Cisco Reference
Information on the capabilities of CCW can be found in Cisco's Partner and CCW documentation.
NEW QUESTION # 42
Which strategy assigns licenses to Webex Calling Sites?
- A. Assign the necessary licenses to each site according to the end-user needs.
- B. Assign common area licenses directly to the enterprise.
- C. Assign common area licenses to each site according to the end-user needs.
- D. Assign the necessary licenses directly to the enterprise.
Answer: A
Explanation:
The strategy to assign licenses to Webex Calling sites involves assigning the necessary licenses to each site according to the end-user needs. This approach ensures that each location has the appropriate number and type of licenses, such as calling and common area licenses, to meet the specific requirements of the users at that site. It provides flexibility and optimization of resources, ensuring that licenses are effectively utilized.
NEW QUESTION # 43
What are two methods to connect a Customer Site to the PSTN for a Webex Calling Partner? (Choose two.)
- A. using a Local Gateway not connected to the PSTN
- B. using a Cloud-Connected PSTN provider
- C. using the Cisco PSTN
- D. using a WiFi 4G modem
- E. using a Local Gateway connected to the PTSN
Answer: B,E
Explanation:
For connecting a Customer Site to the PSTN (Public Switched Telephone Network) in the context of Webex Calling, a Webex Calling Partner can utilize the following two methods:
Using a Local Gateway connected to the PSTN: This method involves deploying a local gateway at the customer's premises that interfaces with the existing PSTN. This gateway acts as a bridge between the customer's on-premises telephony infrastructure and the Webex Calling service, enabling seamless integration and connectivity to the PSTN.
Using a Cloud-Connected PSTN provider: This method involves connecting the customer site directly to a PSTN provider that is cloud-connected. This eliminates the need for on-premises equipment and simplifies the deployment by using a service provider that is integrated with Webex Calling, offering PSTN services directly from the cloud.
These methods ensure flexibility and scalability in how customers connect to the PSTN, based on their specific infrastructure and operational needs.
NEW QUESTION # 44
What is included in the Webex Try and Buy Program?
- A. one year of Webex Teams
- B. one year of Webex conferencing
- C. Webex conferencing, Webex Teams and Devices
- D. unlimited Webex licenses
Answer: C
Explanation:
The Webex Try and Buy Program includes access to Webex conferencing, Webex Teams, and Devices. This program allows potential customers to try the full range of Webex services and devices to experience the features and benefits before committing to a purchase.
Cisco Reference
For more information, refer to Cisco's official documentation about the Try and Buy Program, which outlines what services and devices are included.
NEW QUESTION # 45
Where are Webex customer trials created and managed?
- A. Webex Board
- B. third party SaaS programs
- C. Control Hub
- D. Cisco Commerce Workspace
Answer: D
Explanation:
Webex customer trials are created and managed through the Cisco Commerce Workspace (CCW). CCW allows partners and Cisco account managers to configure and provision trial services for customers, enabling them to test and evaluate Webex services before making a purchase decision.
Cisco Reference
For more details on creating and managing Webex trials, refer to the Cisco Commerce Workspace documentation.
NEW QUESTION # 46
What are two features of Webex Edge? (Choose two.)
- A. Connect
- B. Audio
- C. Analytics
- D. Touch Ten
- E. Management
Answer: C,E
Explanation:
Webex Edge is a set of services that enables integration between Cisco Webex cloud services and on-premises collaboration infrastructure. The two features relevant to this question are:
Analytics (Option B):
Webex Edge for Devices provides detailed analytics that help organizations monitor and manage their collaboration infrastructure effectively. These analytics include data about usage, performance, and device health, which can be crucial for optimizing the collaboration experience and troubleshooting any issues that may arise.
Management (Option D):
Webex Edge provides comprehensive management capabilities, allowing organizations to control and configure their devices and services. This feature enables centralized management, firmware updates, and troubleshooting through the Cisco Control Hub, which is the central management portal for Cisco Webex services.
Cisco Reference
Information about these features can be found in the Cisco Webex Edge documentation and the "WebEx-Overview.pdf" which explains the integration capabilities with Webex Edge for both Analytics and Management.
NEW QUESTION # 47
Which two locations provide web tools for Webex Calling? (Choose two.)
- A. Cisco support online websites
- B. Salesforce help websites
- C. Salesforce support pages
- D. Cisco collaboration help websites
- E. Cisco webtools websites
Answer: A,D
Explanation:
Webex Calling provides several web tools and support resources that are accessible through:
Cisco Support Online Websites (Option C):
The Cisco support site offers documentation, updates, and troubleshooting tools specific to Webex Calling. It includes access to downloads, product guides, and software updates necessary for managing and deploying Webex Calling.
Cisco Collaboration Help Websites (Option D):
The Cisco collaboration help site offers resources such as user guides, administrator manuals, eLearning courses, and FAQs specifically tailored to Cisco Webex Calling and other collaboration tools. This site is designed to provide detailed support and information for both end-users and administrators.
Cisco Reference
Information about these web tools can be found in Cisco's official support and help documentation for Webex Calling.
NEW QUESTION # 48
Which Webex Calling feature enables an automatic answering machine with menus?
- A. Call Queue
- B. Voice Portal
- C. Auto Attendant
- D. Hunt Group
Answer: C
Explanation:
The Auto Attendant feature in Webex Calling enables an automated answering service that provides callers with menus and options, such as dialing by name, connecting to a specific department, or listening to general information. It is designed to efficiently route incoming calls to the correct destination based on user input, without requiring a live operator. The Auto Attendant can be customized with greetings and menu options to match the organization's needs.
This feature helps businesses manage high call volumes and improve customer experience by directing callers quickly and efficiently to the appropriate service or department.
NEW QUESTION # 49
How does Webex Edge Audio function?
- A. works solely with ISDN lines
- B. is designed for small deployments of Webex meetings
- C. uses the existing Cisco UCM and Expressway products
- D. requires Webex Edge Video Mesh
Answer: C
Explanation:
Webex Edge Audio functions by leveraging the existing Cisco Unified Communications Manager (UCM) and Expressway products to route audio traffic directly between the customer's network and the Webex cloud. This direct path reduces latency, enhances audio quality, and lowers costs associated with PSTN (Public Switched Telephone Network) connections by using an IP-based route. It integrates the enterprise's telephony environment with the Webex cloud for more efficient and cost-effective audio connectivity during Webex meetings.
NEW QUESTION # 50
To whom is development available on the Webex platform?
- A. Development is dependent on developer status.
- B. Development is dependent on customer status.
- C. Development is pay-per-use.
- D. Development is free for everyone.
Answer: D
Explanation:
Development on the Webex platform is free for everyone, which means that any developer or organization can use Webex APIs and SDKs to build custom applications, bots, and integrations. Cisco provides open access to these tools, encouraging developers to create new solutions that enhance collaboration and integrate seamlessly with the Webex ecosystem.
Cisco also offers comprehensive documentation, tutorials, and community support to help developers get started and make the most of the Webex platform capabilities. This approach promotes innovation and the creation of tailored solutions that cater to diverse customer needs.
NEW QUESTION # 51
What is a capability of the User Business Continuity feature?
- A. call forwarding when the group or user's devices have an away status
- B. call forwarding when the group or user's devices are busy
- C. call forwarding when the group or user's devices have an unavailable status
- D. call forwarding when the group or user's devices are unregistered
Answer: D
Explanation:
The User Business Continuity feature in Webex Calling provides the ability to automatically forward calls if a user's device or the entire group's devices become unregistered. This means that if a network issue or device malfunction causes devices to be unregistered from the Webex Calling service, calls can still be redirected to a predetermined alternate number, ensuring continuity of communication.
Cisco Reference
Cisco documentation on Webex Calling Business Continuity explains the scenarios and capabilities of call forwarding when devices are unregistered.
NEW QUESTION # 52
What is a requirement of Webex Teams message encryption?
- A. Cisco must request message encryption.
- B. The customer must request message encryption.
- C. Messages must include data classified as confidential to be encrypted.
- D. Message encryption must use the AES-256-GCM cipher.
Answer: D
Explanation:
Webex Teams (now Webex App) uses end-to-end encryption to secure messages and content shared in spaces. AES-256-GCM (Advanced Encryption Standard with 256-bit keys in Galois/Counter Mode) is the encryption cipher used by Webex Teams to ensure data confidentiality and integrity. This is a strong encryption standard widely adopted for secure communication in enterprise environments.
Cisco Reference
Cisco's security documentation outlines the use of AES-256-GCM for encrypting Webex Teams messages.
NEW QUESTION # 53
What is the minimum number of knowledge workers required to sign up for an Enterprise Agreement in Webex Calling?
- A. 0
- B. 1
- C. 2
- D. 3
Answer: A
Explanation:
To sign up for an Enterprise Agreement in Webex Calling, a customer must have a minimum of 250 knowledge workers. This threshold is set to ensure that the enterprise-level benefits and features are suitable for organizations with a substantial number of employees who require collaboration services.
Cisco Reference
Refer to Cisco's Flex Plan and Enterprise Agreement documentation for the minimum requirements and details.
NEW QUESTION # 54
What does a bot act like within Webex?
- A. a Webex Teams programmer
- B. a Webex Teams administrator
- C. a Webex Teams user
- D. a Webex Teams power user
Answer: C
Explanation:
Within Webex, a bot acts like a Webex Teams user. Bots are automated accounts that can participate in Webex spaces and interact with other users by sending and receiving messages. They can perform various automated tasks, respond to user inputs, and integrate with external services to provide functionalities like notifications, reminders, and data retrieval. Bots are designed to behave like regular users, which makes it easy to interact with them through normal chat interfaces.
Cisco Reference
You can refer to the developer documentation for Cisco Webex which provides a detailed overview of how bots function, including their creation and interaction in Webex Teams.
NEW QUESTION # 55
Which Webex Calling feature should be configured if a customer wants a phone shared by users within the organization?
- A. Hoteling Guest
- B. Remote Office
- C. Hoteling Host
- D. Mobility Access
Answer: A
Explanation:
In Cisco Webex Calling, the "Hoteling" feature allows a phone to be shared among different users within an organization. This feature is particularly useful in environments where not all employees have their own dedicated desk, such as in a hot-desking environment.
1. Understanding Hoteling in Webex Calling:
Hoteling Host: This is the primary phone that can be used by various users who do not have a dedicated desk phone. The Hoteling Host is typically associated with a physical device, like an IP phone.
Hoteling Guest: This is a user who can temporarily log in to the Hoteling Host device, making the phone act as if it belongs to the guest user for a specific period.
2. Why Hoteling Guest is the Correct Option:
To enable different users to share a single phone, you need to configure the device as a Hoteling Host and allow users, known as Hoteling Guests, to log into that device. This configuration permits multiple users to use the same physical phone while having their personalized settings, including voicemail and call history.
The Hoteling Guest logs in to the Hoteling Host device, and the system treats the phone as if it is their personal phone, including their user profile, settings, and calls.
3. Configuration Steps:
Configure the Host Device:
In the Webex Calling Admin Portal, navigate to the specific device that will act as the Hoteling Host.
Enable the device for Hoteling and assign it as a Hoteling Host.
Set Up the Hoteling Guest:
In the user settings of potential guests, enable them as Hoteling Guests.
Guests can then log into any Hoteling Host device and use it as their own.
Usage:
The Hoteling Guest will log into the host device, and the phone will load the guest's settings and profile.
The guest can use the phone with their settings for the duration of their session.
Cisco Reference:
The feature is detailed under the Cisco Webex Calling administration guide, which discusses user roles, including how to configure Hoteling Hosts and Guests. It can be found in the Webex Calling and Webex Management PDFs provided by Cisco.
By correctly configuring the Hoteling feature in Webex Calling, organizations can maximize the utilization of shared devices, providing flexibility and convenience for users who do not have a dedicated phone.
NEW QUESTION # 56
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To pass the Cisco 700-695 exam, candidates must demonstrate their ability to design and present Cisco Collaboration SaaS solutions that meet the needs of customers. They must also have a strong understanding of the competitive landscape and be able to differentiate Cisco solutions from those of other vendors.
Cisco 700-695 exam comprises of various topics such as Selling Cisco Collaboration SaaS Solutions, Describing Cisco Webex Teams, Describing Cisco Webex Calling, and Describing Meeting Solutions. 700-695 exam validates the skills and knowledge of the PreSales Engineer in collaboration with colleagues and customers to ensure the successful implementation of SaaS solutions.
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