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Salesforce NP-Con-101 Exam Syllabus Topics:

Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:

1. The VP of Development wants to track the nonprofit organization's six campaigns nested within each other: Friends of the Organization>FY19>Capital Campaign>Annual Fund>Digital Donations>Mobile.
What should the consultant do?

A) Create a Campaign Hierarchy with the parent Campaign record as, "Friends of the Organization"
B) Create a custom lookup field, "Related Campaign" on the Campaign object.
C) Suggest changing the order of the hierarchy.
D) Suggest consolidating at least one of the Campaigns so that it is within the Campaign Hierarchy limit.

2. A nonprofit uses Salesforce for fundraising and now wants to provide support for clients through a real-time chat interface with a staff member.
What should the consultant recommended?

A) Einstein Bots
B) Digital Engagement
C) Experience Cloud
D) Web-to-Case

3. A fundraiser at a nonprofit wants to be donation solicitations on which she is easily track and update her gift asks.
What should requirement

A) Einstein for Nonprofits
B) Path
C) Manage Campaign Members
D) Kanban View

4. A nonprofit needs to frequently import membership renewal and donation dat a. Each Import needs a different configuration that will update existing Contacts in addition to creating Opportunities.
Which tool should the consultant recommend?

A) NPSP Batch Data Import
B) Salesforce Data Loader
C) NPSP Data Importer
D) Salesforce Import Wizard

5. Which function of the application development lifecycle does establishing a Center of Excellence address?

A) Documentation
B) Testing
C) Governance
D) Data management
E) Deployment

Solutions: