Exam Name: GCP7-System Consultant for Inboud Voice
Certification Provider: Genesys
Corresponding Certification: Genesys Certification
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Updated: Aug 13, 2026
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Genesys GE0-701 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Troubleshooting and Optimization | 20% | - Performance Tuning
|
| Topic 2: Genesys Engage Inbound Voice Architecture | 25% | - Core Platform Components
|
| Topic 3: Configuration and Administration | 25% | - Object Configuration
|
| Topic 4: Inbound Call Routing and Strategy | 30% | - Routing Concepts and Strategies
|
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