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Huawei Certified Pre-sales Associate-Unified Communications Sample Questions:

1. Which of the following functions does eSpace Mobile support () (multiple choices in this question)

A) VOIP&CTD
B) IM
C) Video call
D) Data conference

2. The Huawei Contact Center supports social media docking. Currently, which social media does not support it.
()

A) Facebook
B) Tencent Weibo
C) Renren
D) Twitter

3. Report administrators can use BIR reports to create periodic reports. Reports are formed in cycles and do not need to be manually created by administrators to facilitate administrators.
The following is a description of the periodic report. The correct one is () (multiple choices in this question)

A) After the periodic report is generated, it can be sent to My Reports.
B) After the periodic report is generated, you can tell the administrator through a short message to facilitate the administrator to view it in time.
C) After the periodic report is generated, it can be sent to the administrator's email address.
D) When an administrator creates a periodic report task, any report on the underlying report template can be used.

4. Agents can have multiple media capabilities. If an agent needs to handle email and Fax calls, they need to use the Outlook Email client to receive emails from customers. ()

A) FALSE
B) TRUE

5. Which of the following methods are used for the pickup component? () (multiple choices in this question)

A) Different group pickup
B) Automatic pickup
C) Designated pickup
D) Same group pickup

Solutions: