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HP HP2-H65 Exam Syllabus Topics:

HP Selling HP Personal Systems Services 2018 Sample Questions:

1. What does the HP Partner First Portal allow partners to do? (Select two.)

A) create a quote
B) access information about HP hardware & services
C) access business selling tools, training, and other resources such as HP Sales Central
D) check warranty coverage
E) register and track services

2. Which two business initiatives indicate that a potential customer is ready for a conversation about Deploy?
(Select two.)

A) They need IT resources focused on innovation.
B) They need to get reports about their IT performance environment.
C) They need to standardize IT implementations (global/multi-national, multi-location).
D) They need to increase security for sensitive data.
E) They need to shift the IT focus/time from deployment tasks to core business activities.

3. In the Configure stage of the services lifecycle. What is the Image and Application Service? (Select two.)

A) the ability to load old BIOS versions on new devices
B) the ability to include the customer logo during the booting process
C) the ability to modify, validate, and test customer-supplied images
D) the ability to protect PCs with physical anti-theft tagging
E) the ability to build new PC images per customer specifications

4. Your customer, a local hospital, is concerned with unexpected repair costs due to spills and dropped devices while doctors visit with their patients. They are also concerned with data security on these devices if the hard drive fails. Which services would you offer?

A) Accidental Damage Protection and Defective Media Retention
B) Configuration Services and Defective Media Retention
C) Accidental Damage Protection and Next Business Day Onsite Services
D) Next Business Day Onsite and Installation

Solutions: