Exam Name: Avaya Specialist - IP Office Implement & Support Elective Exam : 132-S-916.2 Exam
Certification Provider: Avaya
Corresponding Certification: Avaya Specialist
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Avaya 132-S-816 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Voicemail and Unified Messaging | - Message delivery and integration options - Voicemail Pro configuration |
| IP Office System Architecture | - IP Office components and deployment models - Control unit hardware and expansion modules |
| SIP and Trunk Configuration | - PSTN connectivity and gateway configuration - SIP trunk setup and troubleshooting |
| Call Routing and Telephony Features | - Inbound and outbound call routing - Hunt groups and call distribution |
| User and Extension Management | - Extension numbering and assignment - User provisioning and profiles |
| System Maintenance and Troubleshooting | - Monitoring system performance and logs - Fault isolation and resolution procedures |
| Security and Access Control | - Network security considerations - User permissions and system access control |
| Installation and Initial Configuration | - Licensing and feature activation - System setup and configuration wizard |
Avaya Specialist - IP Office Implement & Support Elective Exam : 132-S-916.2 Sample Questions:
Which statement is true about Modular Messaging for Microsoft Exchange for fax support capability?
- A. Third-party fax software must be installed on the Avaya Messaging Application Server (MAS) using the appropriate configuration notes.
- B. Third-party fax vendor software is required using the appropriate configuration notes.
- C. A fax mailbox must be configured and set in the special mailbox web page.
- D. Dialogic Settings require manual configuration to support fax.
Correct Answer: B 🗳️
Which two statements are true about configuring port boards? (Choose two.)
- A. If a suitable TSF file cannot be found for your PBX, you need to build an appropriate tone file using PBXpert.
- B. Before you can configure the port boards, you must first start them by clicking on the green button.
- C. Before administering the port boards, you must download the drivers from www.dialogic.com.
- D. The Dialogic Configuration Manager (DCM) can be found by going to Start>Programs>Dialogic System Software>Dialog Configuration Manager-DCM.
Correct Answer: A,D 🗳️
Which three should be part of an Avaya Messaging Application Server (MAS) NT backup? (Choose three.)
- A. The final and most recent Data Collection file after the system is installed
- B. Caller Application Editor
- C. The original Data Collection file and planning forms
- D. Custom prompts and custom tone files
- E. Caller Applications
Correct Answer: A,D,E 🗳️
Modular Messaging 3.1 for Exchange Message Application Servers (MASs) run the
Microsoft Windows operating system. The customer wants to supply their own MAS.
Which versions of Windows are supported on the MASs?
- A. Any release of Windows 2003 except Data Center Server
- B. Windows 2000 as long as this is an upgrade
- C. Windows 2003 with Service Pack 2
- D. Windows 2003 with Service Pack 1
Correct Answer: D 🗳️
A single Modular Messaging 3.1 for Exchange Message Application Server called MYMAS1 is running all services, including Call Me. In Voice Mail System Configuration, Call Me is enabled. The subscriber mailbox has the Allow Call Me option selected, and the mailbox is using the default rule to a valid external phone number of 915305558956. During acceptance testing, this phone number never rings with a Call Me call when a message is left in the mailbox.
What are two reasons that the Call Me call doesn't reach the specified number? (Choose two.)
- A. The Call Me port group is set to None in Voice Mail System Configuration, Message Application Servers, MYMAS1, Port Groups, Usage tab.
- B. The Call Me dialing rules are configured to not require the 91 before the rest of the number.
- C. In Voice Mail System Configuration, Call Me, the Message Application Server running the Call Me service is identified, but the Message Application Servers that make the calls are not in the list.
- D. A restriction in the PBX is preventing the outcall.
Correct Answer: A,D 🗳️
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