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Appian ACA-100 Exam Syllabus Topics:

SectionWeightObjectives
Business Process Modeling20%- Identify different integration types (e.g., JSON REST, SOAP WS, Connected Systems)
- Explain the most common gateway types in the Appian Process Modeler
- Illustrate the best method to clearly define user roles when creating a process model diagram
- Describe the benefits of creating a future state process model with SMEs
- Identify common Business Process Model Notation (BPMN) elements
- Identify automation opportunities from a given process
- Specify which nodes would or would not be used in a given scenario
Appian Software Development Lifecycle (SDLC)22%- Identify the role of the analyst across all phases of the SDLC (initial, build, release, optimize)
- Evaluate the test scenario before user acceptance testing (UAT)
- Differentiate between various stages of the Appian SDLC
- Explain the different agile scrum ceremonies
- Describe the scrum lifecycle of a user story, including Definition of Done (DoD) and Definition of Ready (DoR)
- Recognize the roles and associated responsibilities of team members
- Identify use cases for various environments
User Story Creation14%- Work with the Product Owner in managing product backlog
- Explain the different components of a story (e.g., description, acceptance criteria, dependency)
- Illustrate the standard user story format
- Identify the story status (e.g., Draft, Defined, Done)
- Categorize user stories and collect appropriate requirements based on categorization
Introduction to the Appian Platform24%- Differentiate between Appian Designer, Appian Process Modeler, and Cloud Database
- Design the user experience (in collaboration with the development team)
- Identify commonly used Appian resources (Appian Community, playbook, help documentation)
- Describe common Appian use cases (platform capabilities)
- Recognize different Appian user experiences
- Identify the purpose of each Appian object
- Recognize role-based application security
- Identify use cases likely to require third-party components (e.g., DocuSign, Google APIs)
Requirements Gathering20%- Document and validate business requirements
- Translate business needs into Appian-specific requirements
- Identify and manage requirement dependencies and constraints
- Describe techniques for eliciting requirements (interviews, workshops, observation)
- Identify key stakeholders and their roles in the requirements process

Appian Certified Analyst Sample Questions:

1. Consider the below use case:
A third-party system needs to push information to Appian in real-time.
The information is processed in Appian and a case ID is returned.
The third-party system displays the reference case ID on the confirmation screen.
Which integration approach is most suitable?

A) Use message queues
B) Use a web API-based integration
C) Use FTP/SFTP
D) Use an integration object


2. A customer wants to automate a workflow for completing customer service cases. The high-level workflow involves multiple rounds of recording investigation results, uploading related documents, sending communications, and approving. Activities may need to be done at any time or out of order.
Which recommendation best utilizes the strengths of Appian out-of-the-box features to address this use case?

A) A report showing the user's cases with associated actions.
B) A dashboard showing the user's cases with associated actions.
C) A records-centric design using related actions for the various activities.
D) A sequential workflow of process tasks.


3. A given user story has a description and an acceptance criterion.
Which two other things are needed to mark the story as ready?

A) Priority
B) Sprint number
C) Estimation
D) Developer assignment


4. Which is an accurate statement about application security?

A) Any user can develop and access an Appian application without an account. However, deployments cannot be done without an account.
B) Every user must have an account created in Appian in order to develop, administer, and/or access an Appian application.
C) Admins require an account in Appian to use the Admin Console, while all other basic user actions can be done without an account.
D) Developers require an account in Appian, while any users can access an Appian application without an account.


5. The business has requested a requirement that developers say will be difficult to build in Appian.
Which next step should the Appian Analyst take?

A) Ask the developers to investigate workarounds or plug-ins to reduce the implementation effort.
B) Ask the Product Owner if the requirement can be deprioritized.
C) Ask the business about the underlying need for this feature, and provide alternate approaches that can achieve the same functionality.
D) Use a mockup to illustrate alternatives with different user interfaces, and propose the alternatives to the business in the next requirements session.


Solutions:

Question # 1
Answer: B
Question # 2
Answer: C
Question # 3
Answer: A,C
Question # 4
Answer: B
Question # 5
Answer: C

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