You are a knowledge worker evaluating which Claude feature matches each proposed use case.
Which two feature-to-use-case matches are appropriate? (Select two.)
Each correct answer presents a complete solution.

• A. Long-context summarization for a quarterly report distilled from many sources.
• B. Tool use to invoke a calculator for a complex, multi-step pricing calculation.
• C. Tool use to invoke a calculator for rephrasing a product description in simpler language.
• D. Long-context summarization for drafting a reply to a single short customer email.
• E. Web search invocation to retrieve the established formula for calculating compound interest.

A customer-success associate is drafting a prompt that asks Claude to summarize a customer issue from the case file. The case file includes the customer ' s full government identifier, home address, name, account number, and the description of the issue. The summary the associate needs is about the issue.
Which approach is most appropriate?

• A. Replace the government identifier with the customer ' s name and the home address with the account number, since names and account numbers are less sensitive than identifiers and addresses.
• B. Remove or redact the government identifier and the home address before submitting the prompt, since neither is necessary for a summary of the issue.
• C. Submit the full case file and include an instruction telling Claude not to reference the government identifier or the home address in the summary.
• D. Submit only the description of the issue and add the customer ' s name for context, since the description plus a name is sufficient to produce a summary.

A project manager is evaluating a proposal to use Claude to autonomously approve refunds above a defined threshold without human review. The volume is high-roughly 2,000 refunds per week-the average refund amount is moderate, and a small percentage of refunds in historical audits required correction. The team needs to reduce cycle time.
Which response is most appropriate?

• A. Decline the autonomous-approval design and propose that Claude pre-fill the refund decision and rationale, with a human approver completing each refund before it is issued.
• B. Approve the proposal and replace human review with a daily audit of a random sample of autonomous approvals, with corrective action taken on errors found.
• C. Decline the autonomous-approval design and propose that Claude triage refunds into auto-approve (low- risk), human-approve (standard), and escalate-to-supervisor (high-risk) lanes.
• D. Approve the proposal but cap autonomous approvals at the threshold the team currently audits, so the existing audit sample continues to catch errors after the fact.

A workflow analyst is designing a hand-off between Claude and a human reviewer in an existing process. The reviewer needs to know what to check and what is in scope for their review.
Which hand-off design is most appropriate?

• A. Use a checklist that the reviewer fills in for every output, with the checklist generated by Claude based on the specific content of each output.
• B. Allow each reviewer to determine their own review criteria based on their experience, since reviewers know best what to check in their domain.
• C. Define explicit criteria for what Claude produces and what the human reviewer must check before approval, documented in the workflow.
• D. Define explicit criteria for what Claude produces and leave the reviewer's checks unspecified so the reviewer can apply judgment without constraint.