Exam Name: Avaya Aura® Core Components Support Certified Exam
Certification Provider: Avaya
Corresponding Certification: Avaya Aura
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Instant Download Avaya : 72201X Questions & Answers
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Avaya 72201X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Call Flow Analysis | 15%-20% | - Call Processing
|
| Topic 2: Avaya Aura Core Architecture | 20%-25% | - Core Components Overview
|
| Topic 3: Troubleshooting Avaya Aura Core Components | 25%-30% | - Support Operations
|
| Topic 4: Voice Networking Fundamentals | 10%-15% | - Protocols and Standards
|
| Topic 5: System Monitoring and Diagnostic Tools | 20%-25% | - Troubleshooting Utilities
|
| Topic 6: Maintenance and Support Best Practices | 5%-10% | - Operational Tasks
|
Avaya Aura® Core Components Support Certified Sample Questions:
A customer calls Avaya Support stating their Session Manager (SM) is down. After doing some troubleshooting, the technician sees SM is in the Deny New Service state, and in Restricted license mode.
What does the Restricted license mode indicate in this scenario?
- A. There is a license error but SM continues to function.
- B. The license 30 day grace period has expired and SM service is being denied.
- C. The SM license is not accessible or does not exist.
- D. The license was installed incorrectly.
- E. The SM has exceeded the license capacity and is operating in restricted mode.
Correct Answer: B 🗳️
A customer called Avaya Support stating that shortly after some maintenance work was done, they cannot make or receive calls. Which command in Avaya Aura Communication Manager (CM) can the administrator execute to determine if the H.248 Gateways were placed in a maintenance busy state?
- A. Status health
- B. Status maintenance busy
- C. Trace trunk x
- D. Status media-gateways
- E. Status signaling group x
Correct Answer: B 🗳️
Using the Avaya Aura Session Manager (SM) command line interface, which Linux command will display a quick, at-a-glance status of SM internal services?
- A. smstatus
- B. traceSM
- C. statSM
- D. smconfig
- E. statapp
Correct Answer: A 🗳️
Which three statements regarding the core architecture in the Avaya Aura 7 solution are true? (Choose three.)
- A. SIP trunks can be configured on both Avaya Aura Session Manager (SM) and Avaya Aura Communication Manager (CM).
- B. Avaya Aura Session Manager (SM) is responsible for routing calls between SIP User Agents.
- C. Avaya Aura Media Server (AAMS) can connect to Avaya Aura Communication Manager (CM) without routing via Avaya Aura Session Manager (SM).
- D. Avaya Aura Media Server (AAMS) connects directly to Avaya Aura Session Manager (SM) using SIP.
- E. SIP User Agents can register to both Avaya Aura Session Manager (SM) and Avaya Aura Communication Manager (CM).
Correct Answer: A,C,E 🗳️
What do SIP messages captured using the traceSM with "a=showSM" option display as opposed to a regular SIP trace?
- A. The message flow details from the SM100 to the SIP registrar
- B. The message flow details from SM100 to the PPM servlet
- C. The message flow details from the SM100 to the Avaya Aura Session Manager (SM) Call Processing element
- D. The message flow details from the network to the SIP container
- E. The message flow details from the SM100 to Avaya Aura Communication Manager (CM)
Correct Answer: C 🗳️
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