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Avaya APSS Avaya Solutions for Midsized Customers Online Test Sample Questions:

1. A prospective customer contact says, "We're in growth mode. Our only priority is things that help us bring service to new markets."
Which of the following attributes will be the focus of your proposal?

A) Scalable
B) Simple
C) Secure
D) Modular
E) Resilient

2. Which of the following capabilities is NOT available as part of the Avaya Contact Center Select offer?

A) Supervisor actions
B) Inbound email processing
C) Web communications
D) Report creation
E) Live monitoring

3. Which of the following customer concerns would be most closely associated with the perspective of a CEO or business owner? (Select two.)

A) Meet the UC needs of road warrior employees
B) Grow my business
C) Increase profitability
D) Add secure mobility features
E) Improve the customer experience

4. Which of the following features support a claim that Avaya IP Office TM makes it easier to record calls, manage and report upon such recordings? (Select two.)

A) Avaya Call Reporting
B) Web RTC High Availability
C) Cloud Operations Manager
D) Simplified Web Self-Administration
E) Media Manager

Solutions: