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Pegasystems Certified Pega Lead System Architect (CPLSA) Exam 8.8 Sample Questions:

1. U+ Bank, a retail bank, introduced a new mortgage refinance offer in the eastern region of the country. They want to advertise this offer on their website by using a banner, targeting the customers who live in that area.
What do you configure in Next-Best-Action Designer to implement this requirement?

A) A prioritization formula
B) A customer segment
C) Applicability rules
D) An audience

2. how do you differentiate between satisfied and unsatisfied customers to provide an appropriate greeting for each customer in facebook massenger?

A) Define both greetings and assign the appropriate intent to each one.
B) define both greetings and apply a when rule to respond with the appropriate greeting.
C) configure a parallel process for each type of customer to return the appropriate greeting.
D) configure a channel for each type of customer to return the appropriate greeting

3. An organization has two lines of business: selling books for children and reselling college textbooks.
The division selling books for children can use the same basic user interface (UI) as the division reselling textbooks with the exception of the payment methods.
How do you apply the Situational Layer CakeTM in this scenario?

A) Place the UI rules in the base layer, and create a new layer for the payment rule for each division.
B) Place the UI rules and generic payment method rules in the base layer, and create a new layer for the division-specific payment rules.
C) Place the UI rules in the base layer, and create a parallel base layer for the payments rules.
D) Place the UI rules in the base layer, and create a new layer for the payment rules for both lines of business.

4. A cutomer mobile app is configure to support offline usage if the mobile device is online when is a new case persisted to the server?

A) when the case is created on the device
B) when the first assignment is performed
C) when the case is assigned to an operator or workbasket
D) when the device synchronize with the server

5. select and move the three option that are required for tracing an agent on one of the nodes in a cluster to the step column and place them in the correct order

Solutions: