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Pegasystems PEGAPCSA86V1 Exam Syllabus Topics:

Pegasystems Pega Certified System Architect (PCSA) 86V1 Sample Questions:

1. A restaurant has a case type that allows customer to book the dining room for events. Customers provide basic information including party size and indicate whether they want the restaurant to cater the event.
If the catering is not requires are given a rental rate quote.
If customers indicate that want the restaurant to cater the event, they must provide menu preferences and schedule an appointment to do menu before they are given a quote.
Which two options would you use to configure the case type to achieve the requested behavior? (Choose Two.)

A) Create a process for customers to indicate menu preference and schedule the menu testing appointment. Add the process as a case-wide optional action.
B) Create a check box for customer to indicate whether they want the restaurant to cater the event. Add a decision shape that evaluates whether the customer checks the box.
C) Create a check box for customer to indicate whether they want the restaurant to cater the event. Create a selection with the menu preferences and scheduling feature that has a Visible when condition.
D) Create a process for providing menu preferences and scheduling the menu appointment. Create a parallel process for providing the customer with the rental rete quote.

2. You are developing a case type that processes scholarship applications. Scholarship applications advance based on the standardized test scores of the applicants. A decision shape directs the process flow. You want to test whether the process flows correctly, but you have not fully configured the user interface so that applicants can enter their standardized test scores .
How do you test that the process flows correctly based on the decision?

A) Use the Run Rule window to create a unit test to evaluate the flow rule.
B) Use the Clipboard tool to set a value for the standardized test score field.
C) Use Live Ul to see how the case processes and if an error occurs.
D) Use a declare expression to set a value for the standardized test score field.

3. Which business need do you address through delegation?

A) A care supervisor wants to authorize a second opinion for an insurance claim.
B) A risk officer wants to adjust the income threshold for automobile loans.
C) A general manager must approve catering proposals that exceed EUR5000.
D) A service representative must attach the appropriate form when emailing a customer.

4. You are designing a medical claim case type and haw the following requirement: Method claims must be resolved within 5 days. To meet this requirement you need to set the_________. the service level to 5 days.

A) urgency
B) passed deadline
C) deadline
D) goal

5. In a claims application, customers can file home insurance claims. Each claim contains a list of items of loss.
Depending on circumstances, some claims are investigated for potential fraud in parallel to the actual claim process.
Which two entities would you model as case type? (Choose two.)

A) Items of loss
B) Fraud investigation
C) Customer
D) Claim

Solutions: